Surfing Your Turf
Business Accessibility Workshop
This FREE workshop will give practical advice on how to increase market share while improving customer service.
Improving the accessibility of businesses, services and events for people with disability is essential for the health and wellbeing of our society and also has significant economic benefits. It also enables people with a disability to enjoy and participate more fully in their workplaces and communities. This free, catered workshop offers practical strategies for people working and living in the community to broaden their understanding of various disabilities while improving customer service to people with disability.
Business owners and their staff will learn how to:
- Improve customer service to people with disabilities
- Improve digital and physical accessibility of services
- Market and communicate more effectively to people with disabilities
- Access equipment and resources
- Identify different types of disabilities and potential barriers
- Book a free consultation to see how accessible your business is to people with disability
Complimentary food and drinks will be provided.
Workshop Learning Outcomes
On completion of the workshop, participants will be able to:
- Recognise different types of disability, including invisible disabilities
- Communicate more effectively with people with disabilities
- Build awareness of possible triggers & deescalate difficult situations
- Market and deliver excellent customer service to people with disabilities
- Make events, emails, websites and newsletters more accessible
Date: Thursday, 5 May 2022
Time: 5:00pm - 7:30pm
Drinks, nibbles, networking
Location: Nelsons Of Bridgetown Motel and Function Centre, 38 Hampton Street, Bridgetown
RSVP: to Sara Gunning at AdvocacyWA, sara@advocacywa.org.au or register here through EventBrite
This is an inclusive and accessible event. If you have any dietary, access or support requirements, please let us know when you RSVP.
Further Information can be found:
Surfing Your Turf - Workshop Outcomes
Surfing Your Turf - Guest Speaker Biographies
Community & Business Accessibility Workshops - South West
Surfing Your Turf - Promotional Poster