We are committed to ensuring that our site is as accessible as possible to all audiences.

We are therefore working hard to improve the quality of our site to meet the highest accessibility standards: for the most part, our pages should meet or exceed the WAI Level 2 'AA' standard, and should be easily navigable using assistive technologies.

If you experience any issues related to accessibility, please let us know and we will endeavour to make further improvements.

Text resizing

This can be activated through the 'Text larger / smaller' links at the top of the page. (Please note, our text resizing feature is dependent on javascript being turned on.)

PLEASE NOTE that you can achieve the same result, both on this website, and on most other websites, by following these instructions:

PC/ Internet Explorer 6

From the top menu bar, select View and point to Text size

PC/ Internet Explorer 7

From the menu bar underneath the search field, select Page and point to Text size

PC/ other browsers

Increase text size: Hold down the CTRL key and press +

Decrease text size: Hold down the CTRL key and press -

Mac / all browsers

Increase text size: Hold down the Command key and press +

Decrease text size: Hold down the Command key and press -

Jump to ...

The link "Jump to content" are provided for the convenience of users of screen readers and other assistive technologies, enabling them to quickly locate the important parts of any web page.

PDF documents

Occasionally it is necessary for us to provide information on this website in PDF format. We will endeavour to ensure that all PDF documents available on this website are correctly tagged to be readable by screen readers and assistive technologies.

If you experience any difficulty accessing the information in any PDF document provided by us, please let us know and we provide you with the information in an alternative format.

If you've encountered a problem with the website or have any general feedback, please provide comment via this form.

This form is for website feedback only, if you have a question or would like a response to your feedback, please submit a Customer Service Request by clicking here.

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